Terms & Conditions

Last updated: June 2025

These Terms & Conditions (“Terms”) govern access to and use of the online gaming services offered by Divaspin (“we”, “us”, “our”). By creating an account or using the site, you agree to these Terms.

1. Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction, if higher).
You may only use the services where online gaming is lawful. You are responsible for complying with local laws.
One account per person, household, IP, and device is permitted unless we expressly approve otherwise.

2. Account Registration & Security

Provide accurate, complete details and keep them updated.
You are responsible for maintaining the confidentiality of your login credentials.
Notify support immediately if you suspect unauthorised access to your account.

3. Verification (KYC/AML)

We may request age, identity, address and payment-method verification before deposits, withdrawals, or at any time.
Failure to pass verification may result in restrictions, suspension, or closure of your account.
We conduct anti–money laundering and fraud checks; activity may be reported to relevant authorities where required.

4. Responsible Gambling

Tools may include deposit, loss and wager limits, session reminders, time-outs, and self-exclusion.
Gambling is entertainment; do not play to recover losses or beyond your budget.
For help, visit our Responsible Gambling page and use the support resources provided there.

5. Deposits & Withdrawals

Payment options, limits, processing times and any fees are shown in the cashier.
We may pay withdrawals to the original funding method where possible and require additional verification.
We may review or delay withdrawals to complete security checks and legal obligations.
Currency support (e.g., AUD) and exchange rates depend on your selected method and location.

6. Bonuses & Promotions

Each offer has specific terms (e.g., eligibility, wagering, expiry, game contribution, max bet/win caps). Read them before claiming.
Bonus abuse (e.g., multi-accounting, minimal-risk wagering, collusion) may result in forfeiture of bonuses and winnings.
Unless stated otherwise, bonus funds are separate from cash funds; wagering applies to bonus funds as specified.

7. Games, RNG & Live Dealer

RNG-based games use certified random number generators to determine outcomes.
Live dealer tables are operated from controlled studios; rules and limits are shown at each table.
Disconnections, lag or device issues on your side may affect your experience; see our Disconnection Policy where provided.

8. Fairness, Errors & Malfunctions

In the event of a technical error, displayed price error, or malfunction, affected bets/rounds may be voided and corrected.
Where a game malfunction occurs, “malfunction voids all pays and plays” applies to the extent permitted by law.
We may cancel or adjust results to correct obvious mistakes (including palpable errors).

9. Prohibited Conduct

Creating multiple accounts, use of bots/automation, collusion, advantage exploitation or attempting to circumvent controls.
Fraud, chargebacks, money laundering, or any illegal activity.
Transferring or selling accounts, or using another person’s account or payment method without consent.

10. Dormant & Inactive Accounts

Accounts with no login or wagering activity for 12 months may be deemed dormant.
We will attempt to contact you before any dormancy fees are applied (if applicable) as set out in the cashier/help pages.

11. Intellectual Property

All site content, trademarks and materials are owned by or licensed to Divaspin.
You may not copy, modify, distribute or exploit site content without prior written consent.

12. Liability

Services are provided “as is” and “as available” without warranties beyond those required by law.
We are not liable for indirect or consequential losses arising from use of the site, subject to mandatory consumer protections.

13. Suspension & Closure

We may suspend or close accounts for breaches of these Terms, suspected fraud, legal requirements or responsible gambling reasons.
Where lawful, we will pay out any cleared cash balance less any amounts due (e.g., chargebacks, fees, or disputed funds).

14. Complaints & Disputes

Contact support first with your account details and a summary of the issue.
If unresolved, you may request escalation according to the procedure in the help pages.
Keep relevant screenshots, timestamps and transaction IDs to speed up review.

15. Privacy

Your information is handled as described in our Privacy Policy. By using the services, you consent to the processing of your data as outlined there.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via the site and/or email.
Continued use of the services after changes take effect constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws applicable to our operator’s principal place of business as specified in the site footer or your account documents. Where required, mandatory consumer protections of your country of residence also apply.